With international traffic continuing to rise, the Port of Seattle has opened 14 new full-service international ticket counters at Seattle-Tacoma International Airport.
The move looks ahead to current and future needs as intercontinental traffic has increased 121 percent in the last 10 years, making Sea-Tac the fastest-growing international airport on the West Coast, according to the Port of Seattle, which operates the airport.
The wider ticket lobbies, additional ticket counters and easy-to-read video monitors increase customer comfort and efficiency. Both staffed- and self-service kiosks are provided. The new counters are located at the south end of the main terminal, along the window wall opposite the current international counters.
Thirteen new intercontinental services have been added at Sea-Tac since 2007, including three new services beginning this year by Delta Air Lines to London, Seoul and Hong Kong.
All Nippon Airways (ANA) is the first airline to start serving customers in the new space. The additional counters provide flexibility for existing airlines with more ticketing positions, additional queuing space and improved service for both premium and coach travelers.
In addition, 10 nearby temporary additional counters that were installed as a byproduct of United Airlines’ move to the south end of Sea-Tac will be made permanent to further boost Sea-Tac’s service to future airline expansion and their international travelers.