Survey offers food for thought on Saar’s Super Saver in Tukwila

The City of Tukwila and Saar’s Super Saver Foods on Tukwila International Boulevard are reaching out to the community to find out how best the grocer can serve its customers.

Patrick Senn

The City of Tukwila and Saar’s Super Saver Foods on Tukwila International Boulevard are reaching out to the community to find out how best the grocer can serve its customers.

Through a survey online and distributed at public events, the city is collecting the public’s input about grocery services in Tukwila and beyond.

“The overall goal is to help the existing grocery store – Saar’s Super Saver Foods – to better understand customer demand in order to better serve the neighborhood,” said Junpei Guo, who designed the survey for the city.

Saar’s Super Saver’s now occupies the space once used by Larry’s Market and the Tukwila Trading Co. at 3725 S. 144th St., although it’s most visible from Tukwila International Boulevard.

“The reason the city is taking such a proactive step to help Saar’s Super Saver is because a large, full-service grocery store is essential to a healthy community,” said Derek Speck, the City of Tukwila’s economic-development director.

The survey is divided into five parts:

• Grocery shopping behavior: store preference, shopping frequency, budget and transportation;

• What people value in choosing a grocery store: food quality, food availability, prices, customer service, etc.;

• How well Saar’s meets the above criteria;

• Residents expectation of Saar’s and additional services they would like to see in local grocery stores; and

• General demographic questions

Based on initial responses, Guo said there’s a “clear sign” that people want more fresh produce and organic options at Saar’s. Store manager Patrick Senn hasn’t seen any survey results yet, but he has already had discussions about adding organic produce to the store’s product line.

Saar’s is trying to cater to the tastes of its diverse customer base, dealing with vendors who supply Asian, Middle Eastern, Mediterranean and Hispanic products, Senn said.

“It’s all available to us. When customers ask us to look for something more to get, we get it,” he said, adding his store can tailor its products to the neighborhood.

Saar’s Super Saver, with about 45 employees, opened almost a year ago.

“The neighborhood has really welcomed us into the community,” he said. “Sales have been better than expected. And it just keeps getting better.”

Senn said Saar’s will use the survey results to “make sure we are doing what the community wants.” It’s also good exposure, because some residents didn’t know there was a new grocery store on the Boulevard – the only grocery store in Tukwila, he says.

 

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